You may request an enrollment packet (Enrollment Booklet and Summary Plan Description) from your employer. Please contact the Fund Office if your employer does not have any enrollment packets.
You may log into your account at www.retiresmart.com/usw. You may also contact Empower Retirement Services via phone at 1-800-743-5274.
Your Personal Identification Number (PIN) is required to access your personal account information and to initiate any transactions. Please keep your PIN secure and should you forget your PIN, please follow the directions below to obtain a new one.
Request forms by contacting Empower Retirement Services by calling 1-800-743-5274.
To change your address, complete the change of address form or call the Fund Office at 1-800-251-4108.
If you are signing up for direct deposit, you can indicate your new address on the direct deposit form.
You must update the Fund Office of any address changes to prevent interruption in benefits.
The plan allows you to change your contribution rate at any time. Please check with your employer for any restrictions they may have on making contribution rate changes. You should send a completed Savings Contribution Rate Election form to your employer. The form is located under Documents.
Yes. The plan allows you to stop your contributions at any time. You should send a completed Savings Contribution Rate Election form to your employer. Your employer will stop the deduction as soon as administratively possible. The form is located under Documents.
Yes. You may rollover pre-tax dollars from a prior employer. Existing participants should contact Empower Retirement Services for a Rollover Statement. New participants wishing to enroll in the USW Industry 401(k) Plan by processing a rollover may contact the Fund Office at 1-877-344-4015 to request an Enrollment booklet and Summary Plan Description.
All future contributions are allocated to your account based on the investment election on record when the contributions are received by MassMutual Retirement Services. You may change the investment election at any time by logging into your account at www.retiresmart.com/usw. You may also contact Empower Retirement Services via phone at 1-800-743-5274.
You may rebalance your existing account by logging into your account at www.retiresmart.com/usw. You may also contact Empower Retirement Services via phone at 1-800-743-5274.
You may request the following information about the Plan and its investment options from a customer service representative at Empower Retirement by calling 1-800-743-5274.
You may initiate a loan by logging into your account at www.retiresmart.com/usw or by calling Empower Retirement Services at 1-800-743-5274.
The minimum loan amount you may request is $500.00. The maximum loan amount you may request the lesser of 50% of your vested account balance or $50,000 less the highest outstanding loan balance in the last 12 months.
A personal loan may be taken for a term of 1 year up to 5 years. A loan taken to purchase or build a primary residence may be taken for a term of 1 year to 15 years provided the proper documentation is submitted.
Loan repayments are made via payroll deductions by your employer. If your employer fails to take a deduction for your loan payment, you, the participant, are responsible to ensure payments are made and your loan remains in good standing.
You may repay the balance of your loan or submit a payment at any time by submitting a money order or cashier’s check to Empower Retirement Services. Personal checks are not accepted. The payment should be made payable to State Street FBO your name, last four digits of your SSN. Include the contract number of 60005 in either the payee line or the memo line. If you have more than one outstanding loan, please indicate which loan the payment is for so it may be properly applied. The payment should me mailed to:
Empower Retirement Services
PO Box 219062
Kansas City, MO 64121-9062
You may obtain the current payoff by logging into your account at www.retiresmart.com/usw or by calling 1-800-743-5274.
If you are on an approved leave of absence and have an outstanding loan balance, you may discontinue payments for up to one year, provided you are not receiving pay from your employer or is receiving pay less than the amount of the scheduled loan payment. Upon return to employment or suspension of loan repayments for one year, whichever is earlier, the loan repayments will be recalculated so that the entire loan balance is repaid within the period of the original loan term. You do have the option to submit a lump sum payment to make up for the missed payments. You may also submit catch up payments by doubling or tripling your payroll deductions. You will need to initiate this with your payroll and ensure payments are made within the cure period (see question 11 for definition) to prevent a loan default.
If you receive a delinquent loan letter or a pending default letter, please contact Empower Retirement Services or the Fund Office immediately at the number listed on the letter to take corrective action to bring the loan back into good standing and prevent a loan default. A loan default is a deemed distribution and you are responsible for taxes and a possible early withdrawal penalty on the balance. A defaulted loan also prevents you from initiating a new loan on your 401(k) account. Failure to receive notification does not lessen your responsibility for your loan.
A loan will default the end of the quarter following the quarter in which a payment is missed. This period is known as the cure period.
Please submit a copy of your marriage certificate or divorce decree to the Fund Office to change your marital status.
Please submit a copy of your marriage certificate, divorce decree, or other legal document that reflects the name change to the Fund Office.
Please notify the Fund Office in writing of the correct date of birth.
Please notify the Fund Office in writing of the correct date of hire.
You may be eligible for an in-service withdrawal. Please refer to the Plan Document and your account for eligibility and additional information. You will need to contact Empower Retirement Services to process this transaction.
If you terminate your employment, you may leave your balance in the account at Empower Retirement Services. You will now be responsible for the administrative account fee if your employer previously paid this amount. You will see a quarterly deduction on your statement for $12.50.
You also may have other options including, but not limited to a rollover distribution of the account and a lump sum payable to yourself. Please contact Empower Retirement Services for a distribution package and additional information. A distribution package will not be mailed until your termination date has been updated on your account at Empower Retirement Services. Once the Fund Office receives the termination date and final contributions from the employer, the information will be updated and transmitted to Empower Retirement Services.
Account statements are generated on a quarterly basis. You may generate a statement on demand via the web at www.retiresmart.com/usw. If you do not have internet access you may contact Empower Retirement at 1-800-743-5274 to request a statement on demand mailed to you. Please be sure to verify your mailing address. The statement on demand will not look like the quarterly statements, but will contain the same account information.
Welcome to the Fund Office!
USW Benefit Funds comprises three Taft-Hartley Trusts:
Each Fund is governed by a Board of Trustees with both labor and management. All must be negotiated and must be included in the collective bargaining agreement.