Loan repayments are made via payroll deductions by your employer. If your employer fails to take a deduction for your loan payment, you, the participant, are responsible to ensure payments are made and your loan remains in good standing.
You may repay the balance of your loan or submit a payment at any time by submitting a money order or cashier’s check to MassMutual Retirement Services. Personal checks are not accepted. The payment should be made payable to State Street FBO your name, last four digits of your SSN. Include the contract number of 60005 in either the payee line or the memo line. If you have more than one outstanding loan, please indicate which loan the payment is for so it may be properly applied. The payment should me mailed to:
MassMutual Retirement Services
PO Box 219062
Kansas City, MO 64121-9062
You may obtain the current payoff by logging into your account at www.massmutual.com/uswindustry401k or by calling 1-800-743-5274.