Retirees are a frequent target for scammers, so be always cautious about giving out personal information. If you are ever contacted by someone asking for personal information, always verify that they are from the organization they claim to represent before divulging anything. Scammers can manipulate the number displayed by Caller ID, so that they appear to be calling from an organization that you have a relationship with. If you ever receive a call from someone purporting to be from USW Benefit Funds, feel free to ask their name and offer to call them back. You can always call the fund office main line at 1-800-474-8673 and ask to be connected to the person in question.
In response to COVID-19, the Fund Office closed temporarily in mid-March while initializing its business continuity plan.
Currently, the Fund Office is fully operational with some staff working in the office and some staff working remotely. We do not currently anticipate any service delays related to the COVID-19 pandemic at this time.